Question 1

How often should my house be washed

Accepted Answer

We suggest a professional house wash once a year to keep algae, mold, and grime from building up and to protect finishes.

Question 2

What is the Annual Membership

Accepted Answer

Our Annual Membership is a simple plan that keeps your home cared for every year. We handle reminders and scheduling so your exterior always looks its best.

Question 3

How long does a cleaning visit take

Accepted Answer

Every property is different. Time depends on size, access, and how much buildup is present. Our team stays until the work meets our standard.

Question 4

What does power washing cost

Accepted Answer

Pricing depends on square footage, the specific service, and materials required. We give fast phone quotes and can schedule right away without an in person visit.

Question 5

How do you give accurate quotes by phone

Accepted Answer

We ask a few clarifying questions and verify measurements with satellite and mapping tools so you receive a precise price before we arrive.

Question 6

Are your methods safe for plants, pets, and the environment

Accepted Answer

Yes. Our cleaners are biodegradable and our process is designed to be safe for landscaping and animals when applied by our trained technicians.

Question 7

Can you clean inside my garage

Accepted Answer

Our services are built for exterior areas. We do not service interior garage spaces.

Question 8

Can washing the exterior raise my property value

Accepted Answer

A clean exterior improves curb appeal and can contribute to a higher sale price according to national real estate data.

Question 9

Do I need to be home on service day

Accepted Answer

No. Please make sure outdoor water is on and that doors and windows are closed. We will handle the rest and send updates.

Question 10

What time will the crew arrive

Accepted Answer

Arrival times vary because each job is unique and crews complete several stops per day. You do not need to wait at home.

Question 11

How will I know the crew is on the way

Accepted Answer

You receive an automated text and email when the technician is en route.

Question 12

Do you use my water

Accepted Answer

Yes. We need access to a working outdoor spigot.

Question 13

I have a well. Can you still service my home

Accepted Answer

Yes. We check the well on arrival to confirm it can support our process and we will let you know right away if there is any concern.

Question 14

What happens if it rains

Accepted Answer

We work in normal wind and rain. If weather becomes severe, we will contact you to reschedule.

Question 15

Will your house wash remove the green growth on my siding

Accepted Answer

Yes. The green film is usually algae. Our soft wash house wash removes algae along with mold, dirt, and general grime while protecting the siding.

Question 16

What exactly is a house wash

Accepted Answer

House washing uses a soft wash approach that pairs gentle pressure with biodegradable detergents to lift and rinse away contaminants on exterior surfaces. Learn more about our House Washing service.

Question 17

Do you clean windows

Accepted Answer

During a house wash the exterior glass is soaped and rinsed. We do not squeegee or hand dry. Ask about our Window Cleaning service if you want a full detail.

Question 18

Do you clean brick

Accepted Answer

Yes. We have a safe process for brick that removes dirt and organic growth while respecting the masonry.

Question 19

Do you clean out gutters

Accepted Answer

During a house wash we only wash the exterior faces of the gutters. Debris removal from inside the gutters is a separate Gutter Cleaning service.

Question 20

What are the dark streaks on my roof

Accepted Answer

Those black streaks are an algae commonly called Gloeocapsa Magma. It feeds on the limestone in shingles. Our Roof Treatment removes the streaks and targets the growth at the source.

Question 21

What is a roof treatment

Accepted Answer

Roof surfaces should not be pressure washed. We apply a specialized algaecide at very low pressure to treat algae, moss, and lichens. This protects the roof while restoring the look.

Question 22

Will you remove leaves or branches from the roof

Accepted Answer

Roof Treatment focuses on removing living growth. It does not include debris removal.

Question 23

Do you remove moss from shingles right away

Accepted Answer

We do not scrape moss. The treatment neutralizes it at the roots and the material releases naturally over time.

Question 24

How long until moss falls off after treatment

Accepted Answer

Timing depends on how deep the growth was embedded. We back the service with a one year warranty that begins on the original service date.

Question 25

What is Concrete Wash and Seal

Accepted Answer

We clean the concrete to lift dirt and grime, then apply a water-based penetrating sealer that soaks into the pores and strengthens from within to help resist freeze and thaw damage.

Question 26

What types of concrete do you seal

Accepted Answer

Our penetrating sealer is for standard poured concrete. Stamped concrete is not porous enough for this sealer, though we can still wash stamped surfaces.

Question 27

What sealer do you use

Accepted Answer

A premium water-based penetrating sealer designed to penetrate and help protect against cracking, chipping, and pitting.

Question 28

Will the sealer make the concrete slippery

Accepted Answer

No. Because it penetrates instead of forming a film, appearance and traction remain the same.

Question 29

Can you remove oil stains, rust stains, or tire marks completely

Accepted Answer

These marks may lighten but are often permanent. Full removal is not guaranteed.

Question 30

Can you remove leaf or berry stains

Accepted Answer

Organic stains usually fade on their own over time. We can sometimes lighten them but we do not promise full removal.

Question 31

Do you offer a guarantee

Accepted Answer

Yes. We stand behind our work and aim to deliver the best possible results for your property with safe, proven methods.

Question 32

How do I pay

Accepted Answer

We take payment after service is completed. We accept most payment methods including cash, check, credit cards, and other online payment methods.

Question 33

Is my card charged when I book

Accepted Answer

No. Payment is taken after service is completed, not when you book.

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General Questions

Day of Service

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